Starbucks shakes up leadership at Teavana, Canada

by Eric Schroeder
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SEATTLE — Starbucks Coffee Co.’s quest to advance its global growth and innovation agenda has led to the appointment of two new leaders to the company. Annie Young-Scrivner has been named executive vice-president and president, Teavana, while Rossann Williams has been named to succeed Ms. Young-Scrivner in her previous post of executive vice-president and president, Starbucks Canada.

The moves follow Andy Mack’s decision to retire from the company. Mr. Mack founded Teavana and most recently was chief executive officer, helping with the integration of Teavana with Starbucks, a process that began when Starbucks acquired Teavana in December 2012.

“Tea is the second most-consumed beverage in the world and represents a sizeable opportunity for Starbucks as we continue to grow around the world,” said Cliff Burrows, group president, U.S., Americas and Teavana. “We are grateful for Andy’s leadership establishing Teavana as a world-class leader responsible for bringing premium tea to millions of customers over the past 17 years. Under Annie’s leadership, we plan to do for tea what we did for coffee by significantly expanding the availability of new and innovative Teavana products in Starbucks and Teavana retail stores and through other channels.

“Starbucks Canada is our largest international market and an important contributor to our Americas growth strategy. Rossann is an experienced Starbucks executive and a true ambassador for our culture, values and guiding principles. Her experience is perfectly suited to the opportunities we see in the Canada market for years to come.”

Prior to her role leading Canada, Ms. Young-Scrivner for three years was Starbucks global chief marketing officer and president of Tazo Tea. Before joining Starbucks in 2009, she had a 20-year career at PepsiCo, Inc. and held positions such as chief marketing officer, Quaker Foods, and president of greater China for PepsiCo Food and Snacks.

Over the last nine years, Ms. Williams has held numerous leadership roles both internationally and within Starbucks U.S. business. Prior to her role as senior vice-president of partner resources leading the company’s talent acquisition, talent management, diversity, and community investments functions, she was division senior vice-president of Starbucks Sunbelt region in the United States. Ms. Williams also lived and worked in Amsterdam, The Netherlands, for three years as a key executive on Starbucks Europe, Middle East and Africa (EMEA) regional leadership team. Prior to that, she held a number of executive roles in Starbucks retail operations.
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