F.S.I.S. launches 'askFSIS'
August 21, 2007
by FoodBusinessNews.net Staff
WASHINGTON — The Food Safety and Inspection Service has launched askFSIS, a new feature of its web site designed to answer technical and policy questions regarding inspection and public health regulations 24 hours a day. The new addition to the agency’s web site is designed to inform a business audience rather than directly focusing on consumers’ concerns.
The new interactive feature will provide answers to technical issues in more depth than the standard list of "frequently asked questions" currently available on the F.S.I.S. web site. It will allow visitors to seek answers on topics such as exporting, labeling and inspection-related policies, programs and procedures. Users also may register to be notified when answers are updated.
"This new web-based tool will be especially helpful for owners and operators of small and very small plants and is another example of how F.S.I.S. is finding new and innovative ways to meet the needs of its customers," said U.S.D.A. Undersecretary for Food Safety Dr. Richard Raymond.
To access askFSIS, visit the F.S.I.S. web site at www.fsis.usda.gov and select "Help" from the global navigation buttons at the top of the main page. The askFSIS screen includes four tabs: Answers, My Questions, Login, and Help. The "Answers" tab is the starting point for keyword searches; it also will display a real-time list of the most popular topics. The "My Questions" and "Login" tabs are used to create an account for visitors who want to submit questions, check the status of a request, or revisit previously saved information.