Digital efforts clicking for McDonald’s Corp.08.02.2021By Keith NunesCompany is seeking to create a seamless experience to drive greater customer engagement.
McDonald’s names its first global chief customer officer07.28.2021By Erica ShafferHe will lead the restaurant chain's new customer experience team.
McDonald’s CEO: ‘We follow the customer’By Eric SchroederKempczinski says menu will reflect plant-based options if that’s what customers want.
